Contact information

We are committed to delivering exceptional customer service and a premium shopping experience.

Whether you have questions regarding products, orders, shipping, returns, or general inquiries, our team is here to assist you.

Business Information

Business Name:

FloralHavenShop.store

Business Address:

310-9668 148 St
Surrey, BC, Canada

Email:

support@FloralHavenShop.store

Phone:

(604) 928-7699

Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM

Response times may vary during weekends, holidays, or peak seasons.

Common Inquiries

We can assist with:

  • Order tracking
  • Product questions
  • Shipping inquiries
  • Return requests
  • Refund requests
  • Partnership opportunities
  • General customer support

Response Time

Most inquiries receive a response within 24–48 business hours.

We appreciate your patience and look forward to helping you create beautiful spaces with our floral décor collections.